Help Desk / Customer Care

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Help Desk / Customer Care

Managing community issues and complaints of work spaces/ residents/ offices can be very time-consuming. To resolve the issues/ complaints we are using helpdesk, committee members can easily assign matters to the facility manager or technician, and get real-time updates as a solution is found. Issues keep coming up at the work spaces/ residents/ offices, when you're at work or even away on holiday, leading to a delay in communication to the technician or facility manager. With this we assign tickets.

  • 24/7 support or after-hours support
  • Best practices for receiving, creating, and dispatching service requests
  • Unique phone number dedicated to only support
  • Automatic generation and delivery of monthly reports
  • Escalation management
  • Streamlines ticket management
  • Transparent resolution
  • Greater staff accountability
  • Help request acceptance

Organic Food

We are Facility Management Specialists| VAS Management Services Pvt. Ltd. is premier/specialized and experienced organization,

VAS is specialized and experienced organization and believes in delivering the best Housekeeping & Facility Management Services. We provide Technical Maintenance and Operate with latest technology & believe in delivering the quality services to our clients.

Contact Us

  Email us:

  +91 - 8130890448

   Registered: #301, NDA, Vasundhara Enclave,

New Delhi 110096

   Communication: #C603, AGA, Sports City 1 sec 1 Noida Extension, GH-03, Atul Marg, Amrapali Leisure Valley, Greater Noida, Uttar Pradesh 201009

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